Permanent Part time and Full time

Location: Surry Hills, NSW 2010

Salary: $35.4/hour + Super + NFP Salary Packaging Benefits

Make a meaningful difference to the lives of Australians in need

Life at Mission Australia

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we stand together with anyone who needs us, for as long as they need us. Find out more about us and our purpose .

Your Opportunity

Make a real difference every day! Are you passionate about supporting people to rebuild their lives and achieve their goals? Join our team as a Support Worker in a residential service where your work will have a meaningful and lasting impact.

As a Support Worker, you will play a vital role in delivering high-quality, client-centred support within a residential setting. Working under regular supervision, youll help create a safe, supportive, and welcoming environment while empowering clients through a trauma-informed and strengths-based approach.

Your key responsibilities will be to:

Assist clients with daily living activities such as meal preparation and accessing medications

Respond to any emergencies by accessing required internal or external support service

Assist with the coordination of client attendance at different programs, services and community meetings

Assist in general supervision of the clients throughout the services to ensure appropriate support

Collaborate with Unit Coordinators and other staff by providing client coordination and monitoring

Contribute to the general running of the centre and undertake shift checks as required

Complete a range of other administrative tasks for the efficient running of the centre

Ensure correct procedures are followed in relation to petty cash reimbursements, rent payments and occupation fees

Requirements for Success

Relevant experience in homelessness and working in residential setting

Comprehensive understanding of the issues and needs of service users particularly homelessness

Strong communication and interpersonal skills

Ability to work independently and as part of a team

Before starting work with us, you will need to undertake a national police history check, qualifications and referee checks, and have a clearance to work with children/vulnerable people.

Our culture

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.

We prioritize the safety and wellbeing of everyone, both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if youre skilled and actively support our purpose and values, you would be welcome at Mission Australia.

If you live with disability and require support to submit your application, please email talentattraction@missionaustralia.com.au or visit our Careers page for additional contact details.

We Strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at deadlycareers@missionaustralia.com.au

Your benefits

Rewarding work every day you know youre making a real difference

Free external, confidential counselling and access to chaplaincy support

Volunteering Opportunities

Extra leave available including an additional public holiday, additional annual leave day on your work anniversary and the opportunity to purchase further annual leave

How to apply

Click Apply and send your application today!

As a committed Circle Back Initiative employer, we will respond to your application.

Applications are shortlisted as they are received. Please apply as soon as possible to be considered. Thank you